http://techdoertimes.com Sun, 11 Dec 2011 22:20:18 +0000 http://backend.userland.com/rss092 en Two views on quality, one in the eyes of the customer, the other in the eyes of the creator

Deming and Drucker maintained a customer centric view of quality

Pirsig defined quality "not a thing but an event" between creator and creation

Seth Godin suggests to achieve "customer delight" you need to succeed in both views of quality]]> http://techdoertimes.com/boosting-effectiveness/quality Success and popularity of Agile practices have earned attention of larger organizations.

Structural and cultural challenges make scaling Agile difficult. These challenges include:

"System of reporting" differs from "System of production"

Financial cycles differ from management cycles which differ from project cycles

Management's need for the definition of done

Rewarding individual performance]]> http://techdoertimes.com/agile/agile-scale You are the CEO of your professional life. This requires you be an effective leader.

Effectiveness is wisdom, and wisdom requires prediction.

Effectiveness brings motivation.

Individuals are motivated when they feel a greater sense of control in their ability to produce desired effects. Aligning work with strengths offers one such way.

Nature really is smarter than people think, and the growing pervasiveness of Evolutionary theory and Complexity Science in management and engineering circles reflects this.

Sustaining and leveraging improvements to knowledge worker processes requires improving the dependent aspects as suggested in Lean's "See the whole" principle.

Continuous feedback channels are necessary in order to help individuals and teams adjust when they are veering off course.]]> http://techdoertimes.com/boosting-effectiveness/slip-the-jab There's a tendency to refer to Knowledge as "doing things right", which happens to fit Drucker's classic definition of "efficiency".

There's also a tendency to see Wisdom as "doing the right things", which also neatly fits Drucker's definition of "effectiveness".

This results in a relationship between [Knowledge, Management, Efficiency] vs. [Wisdom, Leadership, Effectiveness]. The former defined work in the 20th century, the latter will define work in the 21st century.]]> http://techdoertimes.com/boosting-effectiveness/how-vs-why "...shared context is vital to knowledge exchange, and such context always involves some human trusted validation. "

To be effective in complex domains, practices need to be adaptive and promote continuous feedback.]]> http://techdoertimes.com/boosting-effectiveness/best-malpractices